Keep an eye on the growth of social tools for corporations as they evolve in 2013. More internal uses...

December 18 2012

Keep an eye on the growth of social tools for corporations as they evolve in 2013. More internal uses, more functional uses like quality assurance and business intelligence. I'm expecting major growth in this area, especially from startups with tools that don't sound like traditional social tools.

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What Corporate Social Media And The Incredible Hulk Have In Common

In April of 2012, AT&T did something that most business observers never would have thought possible just a decade ago: its sold off its Yellow Pages business. Somebody else will have to let your fingers do the walking from now on, because Ma Bell has slammed the door on what was once one of its biggest subsidiary businesses.

http://www.fastcompany.com/node/3003940