"Concerned Listening" Listen behind what you hear the other person feeling. Dr. James Melton #isoconfsd #ASQ Victor...
Learn moreTrust is not gained overnight, but it can be lost in an instant. Dr. James Melton's Presentation #isoconfsd #ASQ...
Learn moreDr. James Melton is the closing keynote for #isoconfsd - Communicate with Impact and Authority. All applies to...
Learn moreDirection quality management is going, is to use innovative preventive concepts with risk/reward in mind. #ISOConfSD...
Learn moreBusiness strategies and decisions involve understanding risk vs reward. Support functions must learn this to win....
Learn moreSo far, 3 mentions of social media tools at #ISOConfSD from opening keynotes and I haven't spoken yet. #ItsaNewDay...
Learn moreNice to walk into a room of speakers and have them excited to meet you. #FeelingHonored #ASQ #ISOConfSD Victor...
Learn moreThinking about bullets and cannonballs from #GreatbyChoice - Reminds me of Deming's PDCA Cycle from OpX work. #BREW2012...
Learn moreThe one topic of study most people don't take on is studying themselves and how they can improve. #Leadership #ASQ...
Learn moreVictor just checked in @ Baton Rouge Metropolitan Airport (BTR) (Baton Rouge, United States)
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